Policies
Shipping Policy
Last updated: 2026
Introduction
At Sneha's Handmade Products, we carefully package and ship each order with the same love and attention that goes into making our products. This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Since our products are handmade, some items may require additional processing time. You will be notified if your order is expected to take longer than usual. Orders placed on weekends or public holidays are processed on the next business day.
Shipping Locations
We currently ship to all locations across India. At this time, we do not offer international shipping. If you are located outside India and wish to place an order, please contact us on WhatsApp at 9422910240 to discuss possible options.
Delivery Timeline
Estimated delivery timelines after dispatch:
- Maharashtra: 2–4 business days
- Metro cities: 3–5 business days
- Rest of India: 5–8 business days
Please note that these are estimated timelines and actual delivery may vary based on the courier partner's serviceability and external factors.
Shipping Charges
Shipping charges are calculated at checkout based on the order weight, value, and delivery location. Free shipping is available on orders above a specified threshold, which is mentioned on our website. Any applicable shipping charges will be displayed clearly before you complete your purchase.
Order Tracking
Once your order is dispatched, we will share the tracking details via WhatsApp and email. You can use the provided tracking number to follow your shipment's journey on the courier partner's website or app.
Delays
While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, such as:
- Adverse weather conditions or natural disasters
- Courier partner operational delays
- Festive season and high-volume periods
- Government or regulatory inspections
We appreciate your patience and understanding. If your order is significantly delayed, please reach out to us on WhatsApp and we will investigate on your behalf.
Incorrect Address
Please ensure that your shipping address is complete and accurate at the time of placing the order. Sneha's Handmade Products is not responsible for parcels delivered to an incorrectly provided address.
If you realize you have entered an incorrect address, please contact us immediately via WhatsApp at 9422910240. We will try our best to update the address before dispatch, but we cannot guarantee changes once the order has been shipped.
Lost or Damaged Shipments
In the rare event that your shipment is lost in transit or arrives damaged, please notify us within 48 hours of the expected delivery date via WhatsApp at 9422910240.
A package opening video is mandatory for damaged shipment claims. We will coordinate with the courier partner to file a claim and ensure a resolution — either a replacement or a full refund — at the earliest.
Contact Information
For any questions regarding shipping, please contact us on WhatsApp at 9422910240 or email us at sneha74b@gmail.com. We are happy to assist you.
Questions?
Reach us at sneha74b@gmail.com or call 9422910240.