Return Policy

Returns and replacements are accepted only for unused products in the following cases:

• Manufacturing defects in the product
• Damage caused during delivery
• Incorrect product delivered

Return requests must be raised via WhatsApp at 9422910240 within 7 days of delivery. Requests made after this period will not be accepted.

A package opening video is mandatory for all return and replacement claims. Please ensure the video clearly shows the product condition, packaging, and any visible defects or damage.

To be eligible for a return, the product must meet these conditions:

• Unused and in its original condition
• All original packaging, labels, and tags intact
• Any accessories or free items included with the order must be returned as well

The following items cannot be returned:

• Products that have been used, opened, or tampered with
• Personalized or custom-made items
• Products purchased during a sale or clearance event
• Gift cards and vouchers
• Products damaged due to improper use after delivery

1. Message us on WhatsApp at 9422910240 with your order number, the reason for return, and a clear package opening video.
2. Our team will review your request within 24–48 hours and confirm eligibility.
3. If approved, we will share the return address and instructions for sending the product back.
4. Once the returned product is received and inspected, we will process a replacement or refund as applicable.

If your product arrived damaged, please contact us immediately via WhatsApp at 9422910240. You must provide a package opening video that clearly captures the damage.

We may request additional photographs for verification. Once the damage is confirmed, we will offer a replacement at no extra cost or a full refund based on your preference.